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Welcome! My name is Daniel Cuba owner and field technician of Tech505 Technology Solutions. Thank you for taking your time and visiting. I am dedicated in providing the best technical service to my clients. I started my career with education and on-the-job experiences. I am currently CompTIA A+ certified, Dell certified, HP partner, hold a Top Secret Department of Defense security clearance, an Associates of Electronics and Technology degree and am a member of the Better Business Bureau. I provide sales and services and I am Tech505 Technology Solutions. |
Tech505 Technology Solutions has been specializing in providing customized personal quality computer, printer sales and services in the Albuquerque local areas since established in early 2007 and going on 10 years of professional on-site experience before. In these days of our current economy we would like to offer you the opportunity for us to bring our great services directly to you with lower cost. With many satisfied clients, home users and business owners alike, our company has been acquiring new clients mostly on a word of mouth basis. We know how to provide our clients with professional, quick and personalized service at an affordable price.
What do we mean by "personal customized services"? Well, our rates are below industry standards because we understand that all computer issues are different varying on software, hardware, age and user settings. For this reason, we feel that charging high rates by the hour is old fashioned. We do not charge by the hour and if it takes us longer for any reason to repair your equipment, we won't cost you more. By choosing us, you will always be confident that you are not overcharged or surprised by hidden fees. Each incident, repair and cost is tailored to make any computer cost effective to repair. We make IT convenient and affordable!
We are not your stereo type "drive buy repair guy" and we understand that sometimes incidents or issues are not a hardware or software failure but simply a frustrated user whose equipment is not set up correctly, or require a little advice, or not using the correct software, or just have questions. Tech505 will provide real passion, effort, time and personal service which is better compared to our competitors in-and-out, hit-in-run, drop off and wait repair. Simply just call and we will do all the work on the spot where the problem exists or allow us to pick it up and bring it back all fixed with next day turnaround. We would like to offer you better service by providing personal, professional and customized service by building professional relationships, trust and a company you can always count on.
At Tech505, we provide our best effort in actually repairing and removing malware before we resort to a reload. A simply wipe and reload saves time however, we try to save you time by not having to start from scratch and restore your settings again.
We also strive to provide quick turnaround time and is typically same or next day repaired and delivered. Our website displays example pricing and we are strait forward and will not surprise you with scary high priced quotes.
Thank you for taking your time and interests with Tech505.
Currently, we begin by offering our clients free on site diagnostics and free pick up and delivery service. After we have examined your equipment we recommend affordable flat rate service solutions and options. Contact us
Can't afford down time if your printer goes down? Call us to find out if we have free loner laserjet printers available and installed ASAP. Keep it free of charge until your printer is repaired.
Service Hours:
8:00AM-7:00PM Monday-Saturday
Service Options:
At your option, your technician will work on-site or pick-up your equipment, deliver, setup and demo after repairs are complete. You are not charged by the hour and for diagnostics or quotes.
Service Area:
Serving Albuquerque, Bernalillo, Rio Rancho, Los Lunas, Belen, Edgewood and all local areas. If you are located in Santa Fe or 20 miles out of Albuquerque city limits, travel fee = $20.00
Mail In Depot Service:
You may ship your equipment to Tech505 for facilitation service. We will send you a prepaid shipping box for free if needed. Return ground shipping is also free. Contact us for more information.
Diagnostics and Estimates: Is your equipment worth repair?
Your technician will perform hardware and software diagnostics and detect viruses and spy-ware. Your technician will contact you with our recommendations, solution options and quote you repair costs before we perform the repair. You don't have to proceed if not cost effective and there is no charge.
Turnaround Time:
Most computers are repaired the same or next business day. We stock most common parts. If your computer needs parts that Tech505 does not stock, turnaround times may vary between 2-5 business days depending on shipping times. Overnight shipping is optional for additional charge. Can't afford down time? Call us for a free loner laserjet printer installed ASAP and keep it until your printer is repaired.
Checking Repair or Order Status Updates:
At anytime, you may log into Tech505 website and check your repair or order status for updates. You must create an account with us for this feature or call. If you do not have access to another computer to check status we also call to update you with status updates.
Warranty:
Labor is warranty 90 days. Virus removal is warranty 90 days if the exact virus infection reoccurs. New computer parts are warranty 1 year. Printer parts are warranty 90 days or 1 year depending on the manufacturer. At Tech505, we always put 100% effort toward repairing or removing malware. However if a recall or rework is required within warranty period, Tech505 may require an OS reload and data backup to repair your computer. Please read our service policies, terms & conditions for more information located on the links on the bottom of this website.
Customized Maintenance and service agreements:
Looking for reliable and fast IT service? If you choose us for all your sales and service, we offer special rates. Service agreements and contracts are tailored to your specific requirements and needs for the most cost effective rates and solutions. You can prepay or pay as need. You can pay us by the hour or pay flat rates per job. Contact us for more information.
NM License Number: 03-133894-00-1
NM State Business License Facility Number: FA0081040
CompTIA A+ Certified Professional Career ID Number: COMP0015619333
Dell Certified Systems Expert Tech ID: 440769
HP Authorized Partner. Tech505 is a licensed reseller of all Hewlet Packard Products.
Comments
Best in ABQ for Mac laptop
Tech505 helped us upgrade a Mac laptop (G4 Powerbook -- memory and HD) in a quick turn-around, with pick-up and delivery service to the house. They cloned all files to the new drive. They also arranged a HD warranty return so we didn't have to deal with that. All-around good attitude and clarity of communication about the work and the timing. Fair pricing, good value. Highly recommended!