Managed Service Package (Help Desk + Maintenance + Monitoring)

$450.00
SKU: 1 Yr Managed Endpoint

A Cloud (RMM) Remote Monitored and Managed Solution 

$50/computer per month or save @ $450 per year.  
Discounts may be available for multible computers and when including cloud storage.  Please contact us for free consultation and estimte.

Let us take care of everything! Not only do we guarantee that your endpoints will be malware free, we also take care of regular maintenance to ensure that your computer is always working at top efficiency! Any issues detected by our system monitor application are automatically reported to a technician who will investigate and fix them for you! All support labor for remote repairs are covered at no additional costs. 

 

Security Service Plan Features:

  • Our comprehensive manual malware removal + tune-up service (performed via remote or in shop)
  • Optimization and performance tweaks
  • Web browser cleaning (Remove pesky toolbars, browser hijacks and extensions)
  • Removal of potentially unneeded and bogus software
  • 1 year monitored internet security software bundle (firewall, anti-virus and anti-malware protection, containment) (Monitored Anti-Virus & Malwarebytes Anti-Malware)
  • Remote Expert virus removal service and our Virus Free Guarantee. (unlimited virus removal service as needed)
  • Network DNS security - protects your OS connecting the internet behind your IP address against Advanced Threats and malicious web access.
  • Website Filtering (set up rules to allow or block access to specific websites)

 

Proactive Maintenance Service Plan Features:  (performed without remote access or interuptions)

  • Automated Windows OS or MacOSX Patch Management (installs and ensures your OS updates are installed without interruptions in the background) (daily)
  • Automated removal of System Temp, Internet Temp and Browser Cache for all Users (Weekly)
  • Automated upgrades of all installed programs automatically in the background to new versions (no interruptions or remote takeover) (disables pesky taskbar popups)
  • Automated scan check and restore of corrupt system files (monthly)

 

Monitoring Features:  (we receive notifications)

  • Anti-virus & Security  (In the event your security is at risk or a problem is detected) 
  • Hardware  (alerts in the event hard drive is failing or system temp is too high)
  • Performance  (high memory usage, low RAM, high CPU usage , slow performance)
  • Network (if network usage is too high for a unusual long period of time) 
  • Backup (alerts if errors detected or backup failed)

 

Help Desk:

  • Submit support tickets right from your PC task bar (you dont have to call us)
  • Remote support & assistance (unlimited remote repairs or in shop drop off repair) (Labor for break/fix that cannot be performed via remote) (cost of failed parts not included)
  • On site service is additional cost. Contact us for an estimate. 

 

If in the event we cannot repair or remove a infection. We will restore your OS and data and help you reset it up. 

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List price: $0.00
Price: $450.00