Managed Endpoint Solutions

 
A Cloud (RMM) Remote Monitored and Managed Solution by Tech505

 

Managed Service Package

$50/computer per month or save @  $450 per year 
Discounts may be available for multible computers and when including cloud storage.  Please contact us for free consultation and estimte.

Let us take care of everything! Not only do we guarantee that your endpoints will be malware free, we also take care of regulare maintenance to ensure that your computer is always working at top efficiency! Any issues detected by our system monitor application are automatically reported to a technician who will investigate and fix them for you! All support labor for remote repairs are covered at no additional costs. 

 

Security Service Plan Features:

  • Our comprehensive manual malware removal + tune-up service (performed via remote or in shop)
  • Optimization and performance tweaks
  • Web browser cleaning (Remove pesky toolbars, browser hijacks and extensions)
  • Removal of potentially unneeded and bogus software
  • Monitored internet security software bundle (firewall, anti-virus and anti-malware protection, containment)
  • Malware and Virus Free Guarantee. (unlimited virus removal service as needed)
  • Network DNS security - protects your OS connecting the internet behind your IP address against Advanced Threats and malicious web access.
  • Website Filtering (set up rules to allow or block access to specific websites.)

 

Proactive Maintenance Service Plan Features: 

  • Automated Windows OS or MacOSX Patch Management (installs and ensures your OS updates are installed without interruptions in the background) (daily)
  • Automated removal of System Temp, Internet Temp and Browser Cache for all Users (Weekly)
  • Automated upgrades of installed programs automatically in the background to new versions (no interruptions or remote takeover) (disables pesky taskbar popups)
  • Automated scan check and restore of corrupt system files (monthly)
  • Security Monitoring  - we notify you in the event your security or hardware is at risk
  • Health Monitoring - Alerts you in the event hard drives are failing or system tempeture too high
  • System Performance Monitoring -  such as low RAM, High CPU usage , slow performance

Help Desk:

  • Submit support tickets right from your PC task bar (you dont have to call us)
  • If you suspect an infection, submit a ticket and we will remote in and fix (leave PC on so we can remote fix)
  • Remote support & assistance (unlimited remote repairs) (free estimate for additional labor or break/fix solutions that cannot be performed via remote)

 

Malware Free Guarantee + Maintenance Service Plan

$20/computer per month or  $240 per year 

This service package ensures tat you will never need to worry about malware or viruses again! Sould malware ever slip through our defences, we will clean it remotely! We also include complete proactive maintenance and optimization service to tune up and keep your computer operating at best performance. 

 

Security Service Plan Features:

  • Our comprehensive manual malware removal + tune-up service (performed via remote or in shop)
  • Optimization and performance tweaks
  • Web browser cleaning (Remove pesky toolbars, browser hijacks and extensions)
  • Removal of potentially unneeded and bogus software
  • Internet security software bundle (firewall, anti-virus and anti-malware protection, containment)
  • Remote Expert virus removal service and our Virus Free Guarantee. (unlimited virus removal service as needed)
  • Network DNS security - protects your OS connecting the internet behind your IP address against Advanced Threats and malicious web access.
  • Website Filtering (set up rules to allow or block access to specific websites)

 

Proactive Maintenance Service Plan Features: 

  • Automated Windows OS or MacOSX Patch Management (installs and ensures your OS updates are installed without interruptions in the background) (daily)
  • Automated removal of System Temp, Internet Temp and Browser Cache for all Users (Weekly)
  • Automated scan check and restore of corrupt system files (monthly)
  • Automated upgrades of installed programs automatically in the background to new versions (no interruptions or remote takeover) (disables pesky taskbar popups)

 

Help Desk:

  • Submit support tickets right from your PC task bar (you dont have to call us)
  • If you suspect an infection, submit a ticket and we will remote in and fix (leave PC on so we can remote fix)
  • Remote diagnostics (free estimate for additional labor or break/fix solutions)

 

If in the event we cannot repair or remove a infection. We will restore your OS and data and help you reset it up. 

 

Break/Fix On-Site Business Tech Services & IT Consulting Packages

Click links below for our on-site service packages:

 
Package Add Ons:
  • Cloud Storage 
  • On-Site Services
  • Printer Maintenance or break/fix

 

Terms and Conditions

  • Malware guarantee does not include paying for data held for ransom. However a backup solution or cloud storage service would protect your data from being held for ransom.
  • Online listed pricing is meant as an estimate only and may change at our discretion. Prices are tailored to fit your organization.