About Tech505 Technolgy Solutions LLC
Tech505 is a small humble IT service group who mean big professional business, locally owned and operated only here in Albuquerque, New Mexico since 2007 supporting all areas of New Mexico. Tech505 offers a wide variety of IT consulting, help desk services, computer repair, printer repair, and services business, education, government and residential.
With many satisfied clients, home users, government and business owners alike, our company has been acquiring new clients mostly on a word of mouth basis. We know how to provide our clients with professional, quick response and personalized service at an affordable price.
We have a store and tech shop located at 3107 Eubank Blvd NE ALbuquerque, 87111. We also service clients onsite and via remote control. No appointment required, Walk ins are welcome.
Our Mission: To exceed customer expectations for technical service, support and development by providing customized technology solutions that are cost and operationally effective. To provide an all in one service provider solution. For example, many companies only perform selected jobs such as supporting only PC, only printers, only networks and are unable to complete the whole job — often requiring you to hire several companies to complete a installation and costing more. We tailor workflow processes to the unique needs of our clients. Tech505 is dedicated to achieving 100% client satisfaction through transparency, open communication, reason and quick response times. We strive to meet client needs, and pinpoint low-level technical issues before they become major.
OUR PROMISE: If you paid for service or repair and your equipment is not repairable, we will refund you. If you bought equipment, new or refurbished, and you don't like the color, size, shape, smell, quality, or us, you may return it for refund within 7 days of purchase date.
What makes us different from all the competition?
Dedication, Passion and Honesty
We are career employees with combined 40 years experience in the business. No college minimum wage kids practicing on your equipment here. We love our jobs and will treat you with respect and honest service because we need your business to support our families. We take our careers very seriously. IT is our lifestyle and not just our hobby. We have invested everything into our business and expect nothing less than a higher quality experience.
Since 2007, we have earned our communities trust, respect and support. Our success and customer reviews are our proof. Our business continues to grow through a tough economy thanks to our customers referrals. No one is perfect but we will always do what’s right for you or make it right. We are not your stereotype "drive buy repair guy" we provide real passion, effort, time and a personal service which is better compared to our competitors in-and-out, rush hit-in-run, or drop off and wait a week repair.
We don't give up and will complete a job as long as it takes and for what ever it takes. We understand there are many computer issues and each are different varying on software, hardware, age and user settings. For this reason, we feel that charging in shop high rates by the hour is old fashioned. We do not charge by the hour for our in shop services and if it takes us longer for any reason to repair your equipment, we won't cost you more. We love a challenge and will not give up until its fixed and done right. We offer you better service by providing local personal and professional relationships and customized service, trust and a tech services you can always count on. We will be there for you when you need us.
Quality Products and Service:
We refuse to sell NEW low-end model equipment. We do not sell new cheap computers. Higher quality parts are used and tested and a well working product will last longer and perform better. Our warranty is local and you will receive true personal service here from us in Albuquerque. We don't ship your equipment to be fixed, we actually fix all equipment here in our local service repair shop. You don’t have to call over seas tech support to get help when you buy from us.
Really Fast Turn Around Service
No more waiting, With our expedited service, we start working as soon as you bring it to us. We strive to provide this quick turnaround time and is typically same or next day repaired and delivered. Some repairs may be delayed if parts have to be ordered. At Tech505, we provide our best effort in actually repairing or removing viruses before we resort to a reload. A simple wipe and reload saves time however, we try to save you time by not having to start from scratch and restore your settings and data again.
Top Notch Affordable Service
By choosing us, you will always be confident that you are not overcharged or surprised by hidden fees. Our website displays example pricing and we are strait forward and will not surprise you with scary high priced quotes. Each incident, repair and cost is tailored to make any computer cost effective to repair. We have a top notch service center located on Menaul Blvd NE, ABQ and fast on-site service. We make IT convenient and affordable!
We Actually Fix Computers.
I mean we don't just run virus scans or just reload it. We fix everything in our local Albuquerque tech shop and we don't ship out equipment to a repair facility. We cost effectively replace screens and repair motherboards. If you were suggested to buy a new computer, we suggest you to bring it to us for a second opinion. Let us surprise you on how much it really cost to fix your equipment!
You’re All In One Solution
We service everything. All makes and models. We offer the most competitive affordable flat rate IT service contract services. Simply just call and we will do all the work on the spot where the problem exists, bring it to our shop or allow us to pick it up and bring it back fixed.
Thank you for taking your time to read this and for your interests with Tech505.
CompTIA A+ Certified Professional Career ID Number: COMP0015619333
Dell Partner ID: 3364781622
Dell Certified Systems Expert Tech ID: 440769
HP Authorized Partner. Tech505 is a authorized reseller of Hewlet Packard Products.
Canon ImageClass Authorized Partner.